IT today is very different from what it used to be a few years ago. Digitalization today has made consumers more powerful and transformed the expectations of enterprises from IT.
IT infrastructure services have now grown in importance. They are now expected to help businesses become agile, secure, service-oriented, and capable of delivering unified experiences to end customers.
SMYRNA’s IT infrastructure management services have some of the most impressive credentials in the IT vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT infrastructure services for some of the world’s leading companies. We have consistently been recognized by leading independent analysts such as Gartner, Forrester, IDC, Everest, and others as a leader in core IT infrastructure management services. We have also won acclaim for our proven track record of successful, high-complexity delivery, customer satisfaction, and innovative solutions.
SMYRNA’s IT infrastructure management services offer the experience, talent, and tools required to help you create, run, and manage next-generation IT infrastructure.
Giving IT infrastructure a digital upgrade.
Digitalization is fundamentally changing how businesses operate and thrive. Automation and cloud technologies are no longer optional but are core components of any business transformation project. As businesses reinvent and transform themselves, only the enterprises that can compete via technology innovation, acceleration, and flexibility will survive. SMYRNA’s digital-ready IT infrastructure services are optimized to adapt to the unpredictable needs of enterprises for the digital age while simultaneously delivering business value and outcomes.
Knowledge@Wharton, the online business analysis journal of the Wharton School of the University of Pennsylvania, reached out to senior IT executives, academics, and Our Chief Technologist. They were asked to uncover management challenges and lessons learned from existing pursuits and develop a checklist for digital aspirants like you.
Datacenter
SYMRNA has been at the forefront of implementing cloud and virtualization technologies, assisting enterprises to drive business growth and enable superior digital experience. Our vision of the enterprise for the digital age is that of a modern IT data center equipped with service-oriented and secured data center infrastructure services. We assist customers in adopting best-in-class, next-generation hybrid data center management architecture to enhance agility. This allows IT the freedom to create united and secured data center services and experiences for users. At the core of our data center management services lies IT service management process automation and service orchestration. SYMRNA has assisted more than 100 enterprises to successfully migrate to global data centers, and presently, we manage more than half a million servers globally.
We have a wide range of service offerings across data center management portfolio – comprising data center operations, data center transformation, data center automation, and cloud services. Additionally, our customer-aligned NGDC suite provides solution by employing disruptive technology, flexible commercial models, and global delivery models to drive value to business, end users, and IT. By deploying these data center services, businesses are able to build competency to provide DC, cloud transition, migration, consulting, and system integration operation services worldwide. This paves the path for future-proof and hybrid cloud infrastructure. For end users, such data center infrastructure management solutions ensure enhanced agility, thereby facilitating the delivery of more automated and responsive business service. With strong automation and process frameworks, end users can be assured of proficient and verified reference data center architecture-based solutions. SYMRNA’s offerings for data center infrastructure management helped IT reduce the total cost of ownership (TCO) and enhance operational excellence. In a controlled infrastructure with defined software, service-based process integration can be ensured.
SYMRNA’s data center management services are vast and varied – comprising MCOD, RecoverNXT CLOUD, BackupNXT, ROBOace, cloud assessment and readiness tool (CART), MyCloud, DRYiCETM, and SDI Innovation Garage.
Consulting Services
Tech-savvy digital users who are born and brought up in a digital world, nurture the culture of personalization & consumerization and expect their workplace IT to be as advanced as their home IT with the ability to consume services on-demand, anytime, from anywhere and from any device with a sense of empowerment for true self-service. Experience Consulting Services help to enhance the overall user experience and increase overall productivity, profitability, satisfaction and retention while meeting the expectations of the digital workforce.
Employee Experience Transformation (EXT) framework is an Artificial Intelligence powered and technologically geared solution aimed at delivering seamlessly orchestrated & consistent experience to modern consumers of digital workplace at each stage in the employee lifecycle within the organization.
EXT bases its foundation on tenets of experience critical to employees. It identifies on-stage employee experience journeys across physical, human and emotional interactions and maps the underlying people, process and technology components that support them while the employee moves from one stage to the other within the organization. It measures employee happiness at various checkpoints and amplifies experience by re-engineering journeys in a manner that do not require employees to modify their behavior in order to adapt them.
We provide the following EXT Services:
- EXT Consulting Services
Consulting services aimed at identifying the blind spots in the employee lifecycle within the organization and providing recommendations to fix them
- EXT Engineering Services
Implementation services to identify employee experience journeys, determine improvement priorities and re-engineer journeys to amplify employee experiences within the organization
